Returns & Exchanges

At Vidalibros, we want you to be completely satisfied with your fashion selection. If your purchase doesn't fit perfectly or meet your expectations, you can return or exchange items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the clothing is unworn and in its original condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier drop-off point and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.