Frequently Asked Questions
Everything you need to know about shopping with Vidalibros.
What is the standard shipping timeframe?
We offer standard shipping across the country, which typically takes 3-5 business days. Express shipping options are available at checkout for 1-2 day delivery.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label to send the item back in its original condition.
What payment methods do you accept?
Vidalibros accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order status?
Once your order is shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.
Are your clothing materials ethically sourced?
Yes, at Vidalibros we prioritize sustainability. Our collections are made from high-quality, ethically sourced fabrics, and we partner with manufacturers who adhere to fair labor standards.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days depending on customs processing.